Get Benny's best tips by watching the video below:
If you like reading, here are Benny's notes:
1. CREATE ACCOUNT BEFOREHAND
Make sure you have an account created at tenacioustoys.com before the drop. Filling out address and payment info during checkout wastes time. Buy something before the drop date to make sure your info is saved in your account.
2. USE FAST PAYMENT METHOD
Use PayPal or Apple Pay or another fast payment method, or have Shopify save your payment info and use the handy code that gets texted to your cell phone, which automatically fills in your payment info.
3. AVOID PAYMENT PLAN
Although our payment plan feature is cool, do not check out using a payment plan during hot drops. Payment plans take extra time to set up during checkout and in that time you could miss out on the purchase.
4. SKIP OUR INTERNATIONAL SITES
Do not purchase from international sites, the checkout process is longer and the purchase is recorded later than purchases from tenacioustoys.com
International customers can tell if they are on an international site because the site will be translated into your language. If the site isn’t in English and US dollars, you’re on an international site. Switch back to US site at bottom of shopping cart page, or opt out of the pop up when you see it.
Customers from English speaking countries like Canada and UK will not be funneled to an international site any more, we disabled those international sites to allow faster checkout.
5. REFRESH (F5)
Be patient, our hot releases like SuperKranky will take place in waves over a approx half hour to prevent overselling. We will initially sell half of the units (100 of the 200 units) and then slowly release more units every 10 minutes or so. This allows all of our customers to complete checkout before we accept more orders.